Privacy Policy

Last Updated: 16 Nov, 2025

This Privacy Policy explains how Sweets Indulgence (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://sweetsindulgence.com (the “Site”) or interact with us in any way (collectively, the “Services”).

By using our Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we update the Policy, we will revise the “Last Updated” date above.

2. Personal Information We Collect

We collect information to process your orders, operate our business, improve our Services, and comply with applicable legal and Google Merchant Center requirements.

Information You Provide Directly

This includes:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely by our payment providers)

  • Order details

  • Account login information (if you create an account)

  • Information submitted through customer support or contact forms

  • Items you browse, add to cart, or add to wishlist

You may choose not to provide certain information, but this may limit your ability to use some features of the Site.

3. Information Collected Automatically

When you visit our Site, we automatically collect data using cookies and similar technologies. This may include:

  • IP address

  • Browser type

  • Device information

  • Pages you view

  • Time spent on the Site

  • Referring website

  • Interaction with features, ads, or content

This information helps us operate and improve the Site, ensure security, and understand user activity.

For cookie information used specifically by Shopify, visit:
https://www.shopify.com/legal/cookies

4. Information from Third Parties

We may receive information from:

  • Shopify (our website hosting provider)

  • Payment processors (to confirm payments)

  • Shipping partners

  • Service providers assisting in fraud prevention, advertising, or analytics

All third-party services process information according to their own privacy policies.

5. How We Use Your Information

We use your personal information for purposes including:

A. To Operate Our Store

  • Processing and fulfilling orders

  • Providing customer support

  • Sending order updates

  • Managing your account (if applicable)

  • Handling returns or exchanges

B. To Improve Our Website & Services

  • Analyzing Site performance

  • Personalizing your shopping experience

  • Enhancing security and fraud prevention

C. Marketing & Communication

  • Sending promotional emails (you can unsubscribe anytime)

  • Showing relevant ads on Google and other platforms

  • Improving ad relevance according to Google Merchant Center rules

We do not sell personal information.

6. Cookies & Tracking Technologies

We use cookies to:

  • Enable core functionality

  • Remember your preferences

  • Analyze traffic and performance

  • Support secure checkout

  • Improve advertising relevance

You can control cookies through your browser settings. Blocking cookies may affect Site functionality.

7. Sharing Your Personal Information

We share information only with trusted third parties necessary for operating the store:

  • Shopify (website hosting and platform)

  • Payment processors

  • Shipping and fulfillment partners

  • Customer service tools

  • Marketing and analytics providers

  • IT and security service providers

We may also disclose information:

  • To comply with legal obligations

  • To prevent fraud or security issues

  • If you consent to such sharing (e.g., social login)

We do not share or sell children’s data or sensitive personal information.

8. User-Generated Content

If you post reviews or upload content to the Site, it may become publicly visible. Please avoid sharing personal information in public areas.

9. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us and we will delete it promptly.

10. Security & Data Retention

We use reasonable administrative and technical safeguards to protect your data.
Although no system is completely secure, we work to keep your information protected.

We retain information only as long as needed to:

  • Provide services

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

11. Your Rights

Depending on your location, you may have rights such as:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Opt out of marketing emails

  • Request a copy of your data

  • Restrict certain processing

You may exercise these rights by contacting us at the email provided below.

12. International Data Transfers

If you are outside the United States, your information may be transferred and processed in countries that may have different data protection laws. We use appropriate safeguards when required.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: support@sweetsindulgence.com
Address: Sweets Indulgence, 45 Canterbury Loop, Hemingway, SC 29554, United States